Support

Get help with subscriptions, credits, account access, generation issues, privacy requests, and app reliability.

What to include

• The email address on your King AI account.
• Your device type, operating system version, and app version.
• A short description of what happened and the steps that led to it.
• For purchases, include the App Store receipt or Apple order ID when available.
• For generation issues, include the model, prompt, effect, aspect ratio, and approximate time of the request.

Priority paths

Payment, account ownership, privacy, and safety issues are triaged ahead of general questions. Apple manages App Store billing, renewals, and refunds, but we can help you find the right Apple flow.

Contact

Email simpliai.co@gmail.com for direct support.